LONDON, 24 October, 2024 — eviivo, the all-in-one Property Administration System (PMS), has partnered with OpenKey, the trade commonplace for common digital key expertise in motels, enhancing the visitor expertise throughout motels worldwide.
The combination allows motels utilizing eviivo to supply visitors seamless cell check-in and keyless room entry by OpenKey’s Digital Key expertise.
This added comfort, mixed with eviivo’s automated pre-arrival check-in directions, permits motels to safe a frictionless journey for his or her visitors.
Friends more and more anticipate a digital-first expertise from check-in to check-out. In accordance with OpenKey’s analysis, satisfaction charges can drop by as much as 50% if there’s greater than a 5 minute wait at check-in.
Using digital keys considerably streamlines the visitor expertise and reduces wait instances whereas enhancing safety and growing labour effectivity.
Digital keys and contactless check-in or check-out finally profit resort operations by streamlining workflows, lowering the necessity for entrance desk interactions and growing productiveness.
The expertise additionally allows hoteliers to function with leaner groups by automating a variety of duties, releasing up workers to dedicate extra time to strategic areas, comparable to visitor engagement.
Gwenael Merlin, Head of Strategic Partnerships of eviivo, stated: “The mix of eviivo’s all-in-one PMS with OpenKey’s progressive Digital Key expertise is a game-changer. We’re not simply automating processes; we’re making life a lot simpler for visitors and resort workers alike. We’re speaking concerning the web technology – from baby-boomers to GenZ – for whom service expectations have turn into “now”, prompt, and solely a click on away. In an more and more digital hospitality trade, a frictionless arrival or departure is what really units a resort aside and forward of the competitors.”
David Dietz, Chief Know-how Officer of OpenKey, stated: “At OpenKey, we’re continuously on the lookout for methods to simplify resort operations and elevate the visitor expertise. Our partnership with eviivo brings a brand new degree of comfort to each resort workers and visitors, providing a totally automated cell key supply course of that reduces check-in instances and enhances operational effectivity.”
