IRIS, a world market chief in digital F&B ordering and concierge options for accommodations, has been chosen by The Hoxton, Poblenou to offer visitors with a contemporary, accessible technique of ordering foods and drinks and viewing resort info from the comfort of their very own smartphone.
With 240 rooms, a spacious foyer, a sun-drenched rooftop pool, a pizza terrace, and a multi-functional basement area, this up to date Barcelona resort (a part of the Ennismore group) joins the rising listing of Hoxton properties which have carried out IRIS cellular ordering.
With fast QR code entry, visitors will be capable to leverage self-service ordering capabilities within the foyer, from the Tope rooftop, from their bedrooms, and within the resort’s 4 Corners Detroit-style pizza restaurant. Visitors can order a variety of snacks, meals, scorching drinks and alcoholic drinks from the consolation of their very own gadget, at their very own tempo. Cellular orders are then despatched straight to the kitchen to be processed, thereby automating guide processes for waitstaff, decreasing buyer wait occasions and boosting visitor satisfaction.
Alejandra Otero, Director of Operations at The Hoxton, Poblenou commented, ‘We’re delighted to introduce a digital visitor expertise with IRIS’ seamless, self-serving cellular ordering app for visitors, that requires minimal intervention from our employees. Visitors’ consolation and comfort is the utmost significance to us to make sure they’ve a seamless and gratifying keep at our resort.
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Moreover, the app improves our processes and frees up precious employees time, enabling us to keep up constant, efficient operations while maximising the F&B income potential from our shops.”
By the IRIS app, visitors (and non-residents) will be capable to view menus and resort info with out the necessity to flag down a waiter or go to the bar – heightening their expertise while stress-free, socialising or working within the foyer space or pizza terrace – and enabling employees to deal with offering an distinctive service.
Graham Rushin, VP Gross sales and Advertising and marketing at IRIS added “This marks the eleventh Hoxton resort that has deployed the IRIS app and we’re delighted that The Hoxton, Poblenou is utilising our platform to reinforce their visitor expertise and enhance operations.
Right this moment’s visitors are embracing know-how at a fast charge and coming to count on it nowadays as a mainstay of their expertise. This Barcelona resort will quickly relish the time-saving and operational capabilities of the app and profit from the inherent enhance in visitor spending that’s customized with our digital F&B ordering app.
As a forward-thinking, fashionable life-style model, we stay up for many extra Hoxton accommodations becoming a member of the IRIS household quickly.”
For extra details about the IRIS platform or to request a demo, please go to https://www.iris.internet/demo.
For extra info on The Hoxton, Poblenou please go to https://thehoxton.com/poblenou
