European Winners of the 2024 GuestRevu GREAT Awards Introduced at Tapa Tapa Wine Bar in a Celebratory Night Coinciding with WTM London.

Tonight, the European and Americas & APAC winners of the 2024 GuestRevu GREAT Awards had been revealed in a energetic celebration at Tapa Tapa Wine Bar, coinciding with the bustling ambiance of WTM London. In collaboration with our sponsors Hop, HOSPA, and Stenden College South Africa, the occasion introduced collectively hoteliers, trade leaders, and hospitality innovators from the world over.

The 2024 GuestRevu GREAT Awards, which have fun lodges that present distinctive visitor expertise (and get the critiques to show it), noticed over 700 entrants from 55 international locations. With greater than 75,000 visitor critiques analysed, the awards leveraged the free model of GuestRevu’s award-winning fame administration product, GuestRevu LITE, to gather and study knowledge from Google (24.5% of the entire), TripAdvisor (13.8%), and Reserving.com (61.7%). Entrants who met the assessment threshold averaged a formidable rating of 87%, with shortlisted properties pushing into the 90% vary – a testomony to the distinctive dedication of those hoteliers.

Dr Wouter Hensens, Govt Dean at Stenden South Africa and a revered authority in hospitality administration and knowledge science oversaw the information evaluation. His experience ensured that the awards’ rigorous requirements had been maintained, leading to goal insights that highlighted the achievements of this yr’s winners.

The night’s programme included a particular trade panel that includes Sharon Smith, COO at Hop Software program; Chris Alexandre, CEO and founding father of GuestRevu; Dr Wouter Hensens; and Jane Pendlebury, CEO at HOSPA. Collectively, they mentioned the awards outcomes and shared sensible insights on managing on-line reputations and enhancing visitor experiences. Their views underscored the important position of fame in right now’s hospitality panorama, providing actionable methods for hoteliers to raise their visitor interactions and loyalty.

2024 GREAT Awards Winners

GREATest < 50 Rooms in America & APAC
Craigleith Manor Mattress and Breakfast

GREATest 50+ Rooms in America & APAC
FUGO Lodge Banjarmasin

GREATest Meals & Beverage Institution in Europe
The Plough & Flail

GREATest Service in Europe
L’oscar London

GREATest Room High quality in Europe
Belmore Courtroom & Motel

GREATest Cleanliness in Europe
L’oscar London

GREATest <20 Rooms in Europe
Haven Cottage Mattress & Breakfast

GREATest 20 – 49 Rooms in Europe
L’oscar London

GREATest 50 – 99 Rooms in Europe
Kronwell Brasov Lodge

GREATest 100+ Rooms in Europe
Qosmo Brasov Lodge

> See the shortlists right here <

The GuestRevu GREAT Awards not solely have fun accomplishments but in addition encourage the trade to achieve for brand spanking new heights of excellence. It’s a platform that acknowledges the efforts of those that go over and above, setting a shining instance for others within the hospitality trade.

“As we have fun the conclusion of this glorious occasion, we prolong our heartfelt congratulations to all of the winners and specific our gratitude to everybody who made the GuestRevu GREAT Awards a convincing success!” mentioned Chris Alexandre.

Because the European winners accepted their awards, pleasure is constructing for the upcoming Cape City ceremony in January which is able to showcase the African winners and have fun hospitality excellence throughout the continent.

For the complete listing of European winners and additional particulars on the awards, please go to the GuestRevu GREAT Awards web site.

About GuestRevu
GuestRevu helps hospitality professionals to hearken to, study from and earn from their friends by enabling them to leverage the ability of their visitor knowledge to construct lasting loyalty and drive income. GuestRevu’s mission is to offer hospitality professionals award-winning instruments that they’ll use day by day to develop a guest-centric tradition, optimise their visitor expertise, and the operating of their enterprise and, in the end, drive income utilizing on-line surveys and fame administration. GuestRevu affords native assist in South Africa and the UK and is a Tripadvisor Platinum Evaluate Assortment Associate.

About Stenden College
Stenden South Africa is a Personal Increased Schooling Establishment and a world campus of NHL Stenden College of Utilized Sciences in The Netherlands.  It has constructed a fame for providing premium larger schooling to the African market and being a powerful catalyst to its surrounding communities while offering internationalisation alternatives for tons of of European college students yearly. Its BCom Hospitality Administration programme enjoys benchmark standing on the African continent whereas its BBA Catastrophe Aid Administration has opened a singular pathway to feed the Catastrophe Administration sector with much-needed professionals who can hit the bottom operating. Stenden South Africa’s credo of Unleashing Potential is seen within the distinctive profession paths of its graduates.

About HOSPA
HOSPA is the affiliation serving to hospitality’s specialist leaders to develop their careers and community, in addition to hold updated with trade traits and developments. HOSPA affords a large and rising vary of alternatives for members, from networking conferences and webinars which tackle particular matters to in depth skilled improvement programmes and the most recent trade knowledge disseminated by way of a wide range of mediums.

About Hop
Hop is a cloud-based property administration resolution for the hospitality trade, together with impartial lodges, lodge teams and self-catering lodging and supplies options globally, Hop affords a Channel Supervisor, fee FREE Reserving Engine, Property Administration instruments comparable to a Housekeeping module, real-time Income Administration, Occasion Administration, CRM and plenty of different hospitality service integrations comparable to Epos, Locks, TV’s and Accounting Software program



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