Safestay PLC, considered one of Europe’s largest hostel teams, is happy to announce its partnership with Cloudbeds, the trade’s premier hospitality administration platform.
As a part of the multi-year partnership beginning in January 2025, Safestay will transfer its 20-strong Europe-wide hostel portfolio onto the Cloudbeds Enterprise Platform, constructing its know-how stack on Cloudbeds’ award-winning PMS. The transfer is a part of Safestay’s ‘Platform for Development’ technique by which it’s investing for future success.
The Cloudbeds Enterprise Platform gives a centralised multi-property PMS for managing all Safestay’s owned, leased, managed, and franchised properties. Cloudbeds’ revolutionary unified know-how will present the corporate with a single complete view of buyer knowledge throughout all properties and reserving platforms, enabling Safestay to offer a superior fashionable visitor expertise, improve its industrial and advertising technique, and streamline operational prices throughout its rising portfolio.
The transfer to Cloudbeds will:
- Maximise revenues by use of AI-driven yield and pricing software program;
- Drive additional monetary efficiencies for the enterprise by securing extra beneficial cost fee charges;
- Additional improve Safestay’s spectacular direct reserving technique by optimising the shopper reserving course of throughout all direct reserving channels together with Safestay’s model web site and offering enhanced performance for Safestay’s Group Reservation Workplace;
- Improve the expertise from reserving to departure each for friends and employees by the monitoring of buyer preferences and the availability of a customer-centric internet app;
- Improve buyer communication by the availability of a multilingual AI-driven chat & messaging customer support;
- Improve Safestay’s membership programme by offering tailor-made affords and individualised advertising messages to members according to their preferences.
The launch of Safestay’s partnership with Cloudbeds is the most recent step within the firm’s funding in visitor expertise and operational excellence because it appears to be like to increase throughout Europe. It follows different operational and digital investments, together with the mixing of a brand new buyer administration instrument and the implementation of cellular check-in and cellular keys.
Larry Lipman, Govt Chairman at Safestay, commented: “We’re excited to be working with Cloudbeds to implement this vital platform into our enterprise, which won’t solely drive monetary and operational efficiencies but additionally make sure that we’re persevering with to ship the very best-in-class expertise for our friends.
As Safestay continues to increase throughout key vacation spot cities throughout Europe, this initiative, according to our broader ‘Platform for Development’ technique, positions Safestay nicely for future success.”
“We’re trying ahead to supporting Safestay’s strategic imaginative and prescient as they place themselves for vital progress,” mentioned Adam Harris, CEO of Cloudbeds. “The Cloudbeds Enterprise Platform is purpose-built to assist dynamic, multi-property hospitality teams like Safestay, offering them with highly effective know-how mixed with world-class 24/7 assist, from implementation and coaching by day-to-day operations. Our partnership represents a pivotal second in hostel know-how, the place innovation meets scalable progress.”
