Visitor journeys not solely ought to be easy and friction-free for each visitor but in addition assist resorts drive actual outcomes with out compromising all of your workers’s time. Nevertheless, typically hoteliers face the problem of blending these two approaches.
On this session, we’ll discover methods to create a visitor journey technique that drives income utilizing the sources you’ve gotten.
On this session, you’ll uncover:
- Find out how to map your visitor journey: Perceive precisely what your friends want at each step
- Perceive methods to optimise touchpoints utilizing automation and personalisation
- Methods to spice up visitor engagement: methods to flip joyful friends into repeat prospects and model advocates
- Find out how to optimise your journey to create actual worth for friends
Who’s becoming a member of?
Panellists:
- Anna Randow, Gross sales Director at Bookboost
- Ulrich Pillau, CEO & Co-founder at Apaleo
- Albert Polo, Normal Supervisor at Haws Lisboa
- Christian Mueller, Group Supervisor Expertise at Schani Inns
Moderated by: Thibault Catala, Founder & Managing Director at Catala Consulting
Be part of a panel of skilled hoteliers and hospitality leaders as they discover this matter offering useful insights to your property.
Register right here:
https://zoom.us/webinar/register/2817107605420/WN_6cCgDZbvSZi9oS5yWU1IUA
