Tonight, we celebrated the African winners of the 2024 GuestRevu GREAT Awards in fashion on the Grand Daddy Lodge in Cape City. The occasion, hosted with the help of sponsors Lodge Time, FEDHASA, and Stenden College South Africa, introduced collectively among the area’s most proficient hoteliers and business professionals for an evening of recognition and celebration.
The GuestRevu GREAT Awards honour lodges that excel in offering unforgettable visitor experiences, as evidenced by distinctive visitor evaluations. This yr over 700 properties from 55 international locations entered, and greater than 70,000 evaluations from platforms like Google (24.5% of the full), Tripadvisor (13.8%), and Reserving.com (61.7%) had been analysed utilizing the free model of GuestRevu’s award-winning fame administration product, GuestRevu LITE, to find out the winners. The properties on the shortlists achieved unimaginable visitor overview scores, averaging over 90%, displaying simply how a lot effort they put into making each keep unforgettable.
Dr Wouter Hensens, Government Dean at Stenden South Africa, oversaw the awards knowledge evaluation. His experience helped guarantee the method was truthful and correct, highlighting the area’s finest.
2024 GREAT Awards Winners
GREATest <20 Rooms Africa
Ocean Vista Boutique Visitor Home
GREATest 20-49 Rooms Africa
aha | Shepherd’s Tree Recreation Lodge
GREATest 50-99 Rooms Africa
Kapama River Lodge
GREATest 100+ Rooms Africa
Palm Royale Resort Soma Bay
GREATest Service Africa
Kapama River Lodge
GREATest Room High quality Africa
Buffelsdrift Recreation Lodge
GREATest Cleanliness Africa
Kapama River Lodge
Including to the night’s highlights, David, Chris, Wouter, and Lee-Ann shared useful insights on managing visitor suggestions and constructing lasting reputations within the hospitality business. They shared sensible recommendation on managing visitor suggestions and constructing sturdy reputations in hospitality. It was an inspiring dialogue stuffed with concepts and methods for hoteliers to take again to their groups.
Because the night drew to a detailed, Chris expressed heartfelt congratulations to all of the winners and nominees. “We’re so happy with all of the winners,” he mentioned. “Your laborious work and dedication to creating friends comfortable is what makes this business so particular. Congratulations to you all for elevating the bar and setting new requirements for visitor expertise.”
“We’re an intricate ecosystem, so we want all of the events to hitch in order that we could be a skilled business that we are able to present up in the fitting approach, that there are requirements and ranges that we adhere to,” mentioned Lee-Anne. “So it was very easy for us to affiliate FEDHASA, which represents the hospitality business in South Africa, with the GuestRevu GREAT Awards tonight.”
Thanks to everybody who joined us at The Grand Daddy Lodge for such a memorable night. To all of the winners, properly performed on an unimaginable achievement.
