Cendyn, a worldwide hospitality cloud-based know-how and companies firm, has been awarded three prime prizes on the 4th Annual World Journey Tech Awards 2024: World’s Finest Information Pushed Advertising Company, World’s Finest Lodge CRM Options Supplier, and World’s Finest Lodge Gross sales Proposal Resolution.
That is the primary yr Cendyn has gained three prestigious awards. The accolades had been formally offered on the World Journey Tech Awards Gala Ceremony 2024, which passed off on 24 November 2024 at Savoy Palace in Madeira, Portugal.
“We’re proud that the innovation we carry to the hospitality sector continues to be acknowledged. It demonstrates the funding we proceed to make throughout our product portfolio. With a imaginative and prescient to attach hoteliers with their friends by means of uniquely significant experiences, this yr alone, we’ve additional developed information pushed advertising capabilities for hoteliers with our AI-powered Digital Advertising Platform so resorts can goal their promoting methods extra successfully. We’ve strengthened the personalization capabilities in our CRM to permit them to phase and goal friends extra successfully throughout a number of channels and we’ve acquired Knowland to offer gross sales and market intelligence to resorts to allow them to establish their splendid prospects. These awards spherical off a really profitable yr for Cendyn as we ship merchandise that assist hoteliers discover clients, drive bookings and develop enterprise,” stated Chris Egan, Chief Product Officer.
Cendyn’s intensive and interconnected digital advertising platform allows hoteliers to make use of their very own first-party information in campaigns. This elevates model consciousness, drives demand and will increase income, enhancing conversion charges throughout each channel. With a concentrate on nurturing progress by means of direct reserving channels, Cendyn helps hoteliers develop methods to seek out new friends, e-book extra direct, and develop income. This contains the power to run efficient metasearch campaigns, plus entry to a pioneering integration of Google Efficiency Max for Journey Objectives. Cendyn is the inaugural Google Premier Accomplice to offer this integration.
Cendyn CRM is a cutting-edge CRM platform empowering hoteliers to maximise the worth of their visitor database. Supporting each facet of the visitor journey, resorts construct stronger relationships with their friends whereas driving ahead worthwhile income. Strengthened by their cloud-based Buyer Information Platform (CDP), Cendyn CRM is a robust device for advertising automation throughout channels, visitor journey automation, and gross sales CRM. This leads to extra deeply personalised interactions throughout channels, improved visitor satisfaction and elevated direct bookings.
Cendyn’s Proposal software program permits hoteliers to reply to a Request for Proposal (RFP) in minutes, serving to them to shut group enterprise sooner. In addition to giving hoteliers a first-responder benefit, Cendyn Proposal delivers personalised, media-rich RFP replies on a branded microsite. The functionalities inside this embrace completely different language choices, integrations to meals and beverage methods, the power to make use of compelling video content material, and real-time notifications that enable lodge gross sales representatives to know precisely when a prospect opens the proposal.
