IRIS, a worldwide market chief in digital F&B ordering, visitor listing and concierge options for resorts and eating places, has been chosen by Kimpton Overland Lodge Atlanta Airport, to raise its room service operations with cell eating, providing company a extra handy and expedited F&B ordering expertise.
The glossy and fashionable lodge, which is a part of IHG Accommodations and Resorts and positioned subsequent to Atlanta Worldwide Airport and the Porsche Driving Expertise, boasts 214 visitor rooms, together with 18 government suites, 9 track-view suites and one presidential suite.
Kimpton Overland Lodge recognised the evolving wants of their company (primarily enterprise and company travellers) searching for consolation and comfort after a protracted day. As such, the lodge carried out IRIS Cell Ordering to streamline its room service course of, drive F&B income, and supply a sooner and extra environment friendly digital ordering answer so company may take pleasure in eating within the consolation of their rooms.
“We’re thrilled to collaborate with IRIS to raise our company’ eating expertise with cell ordering,” mentioned Kerry Ringham, Common Supervisor at Kimpton Overland Lodge Atlanta Airport. “As a lodge located in a bustling journey hub, it’s crucial for us to supply modern and handy options that save our visitor’s time and allow us to spice up order volumes and F&B visitor spend. IRIS gives us with the right platform to reinforce our room service operations, enhance income and exceed visitor expectations.
We’re excited to observe it develop, particularly after we leverage this service at our Rooftop bar when the climate improves to counterpoint the visitor keep additional.”
The combination of IRIS cell ordering permits company to simply and swiftly place F&B orders straight from their rooms, eliminating the necessity to bodily go to the restaurant or name the entrance desk. By merely accessing the digital menus by way of prominently positioned QR codes of their rooms, on flyers, tabletops, and on the entrance desk, company can effortlessly browse and choose their desired objects. Moreover, the platform permits company to schedule their orders for supply at their most popular time, providing unparalleled flexibility and comfort.
“Our partnership with Kimpton Overland Lodge Atlanta Airport underscores our dedication to revolutionising the hospitality business via modern know-how,” mentioned Graham Rushin, VP Gross sales and Advertising at IRIS. “By leveraging our platform, the lodge will not be solely enhancing visitor satisfaction but additionally driving operational efficiencies and growing income streams.”
Since implementing IRIS Cell Eating, Kimpton Overland Lodge has witnessed a surge in room service orders and a notable enhance in common visitor spend. The seamless integration of digital ordering has not solely expedited the ordering course of however has additionally improved order accuracy, leading to heightened visitor satisfaction and loyalty.
For extra details about the IRIS platform or to request a demo, please go to https://www.iris.internet/demo. For extra details about Kimpton Overland Lodge Atlanta Airport, please go to https://www.kimptonoverlandhotel.com/.
