Mews, the industry-leading hospitality cloud and winner of Finest PMS at HotelTechAwards 2024, is being rolled out by Remington Hospitality throughout a number of of their impartial motels and resorts.
Remington Hospitality is a forward-thinking resort administration firm with an in depth US portfolio of over 130 properties. Following the profitable pilot at Seahorse Oceanfront Inn, the group determined emigrate its impartial motels from a legacy system to Mews, a cloud-native, award-winning property administration system.
“It turned apparent that one of the simplest ways to ship excellent hospitality was by way of a contemporary, open resolution,” mentioned Gilbert Arrendondo, SVP of Income Technique at Remington Hospitality. “Mews offers us entry to an unbelievable vary of best-in-class resort expertise and permits every resort to construct the tech ecosystem that’s applicable for them. We’ve already seen nice outcomes on the Seahorse Oceanfront Inn, and we will’t wait to see the impression throughout our portfolio.”
Key integration companions for the model embrace OpenKey, Book4Time and Oaky, all of which might be related by way of Mews Market by way of a no-cost integration. With OpenKey, visitors can use their smartphones as room keys, serving to to create a seamless digital expertise. Oaky integrates frictionless upselling into the visitor journey, making it straightforward to buy upgrades and ancillary providers whereas assuaging a number of the stress on workers.
“As expertise continues to quickly change, embracing open hospitality is the one method to make sure entry to the perfect options throughout each aspect of resort operations,” mentioned Richard Valtr, Mews Founder. “I’m delighted that one other {industry} chief like Remington Hospitality has acknowledged the facility of Mews, and I can’t wait to work intently collectively as we each continue to grow within the coming years.”
Mews affords a spread of implementation choices, and the group opted for premium onsite onboarding throughout all properties. With this complete on-property coaching and go-live assist, the Mews staff handles the majority of the system configuration set-up, permitting the resort groups to deal with their operations.
Amber Nelson is the Lodge Supervisor at Seahorse Oceanfront Inn, the primary Remington Hospitality resort to go dwell with Mews. She mentioned: “I can’t say sufficient about how nice this transition expertise has been. The Mews staff not solely is aware of their system however understands that the expertise for the shopper is so essential. My staff has been raving concerning the on-site coaching and I actually respect that it was customized to every particular person’s wants.”
This information follows the latest acquisition of US PMS Frontdesk Wherever by Mews, reinforcing their dedication to enlargement in North America.
