Sabre Hospitality, a division of Sabre Company, a number one know-how supplier that powers the worldwide journey business, at this time introduced a multi-year renewal with Wyndham Lodges & Resorts, following the resort franchisor’s extremely profitable adoption of SynXis Property Hub, Sabre Hospitality’s property administration system (PMS). With seamless integration to SynXis Central Reservation System as a single supply of reality, SynXis Property Hub will increase operational effectivity by decreasing the time to execute routine duties and permits hoteliers to entry their property from anyplace via cloud-native know-how.
In a landmark achievement that showcases the decade-long partnership between the 2 firms, Sabre and Wyndham groups efficiently migrated greater than 5,000 Wyndham inns to SynXis Property Hub, together with the transition of 550 in a single record-breaking month, practically one yr forward of schedule.
This early completion is complemented by the migration’s effectivity, which diminished the anticipated transition downtime for the Wyndham properties by 34%, making certain profitable administration of day-to-day operations. This milestone not solely highlights an modern leap, but additionally units a brand new business commonplace for large-scale know-how migrations.
“Finishing this migration practically a yr forward of schedule is a testomony to the facility of innovation and collaboration,” mentioned Scott Strickland, Chief Business Officer (CCO) of Wyndham Lodges & Resorts. “By means of our work with Sabre, hundreds of Wyndham inns now profit from groundbreaking efficiencies, additional enhancing their means to serve visitors and ship nice experiences day-in and day-out.”
Strickland highlighted among the rapid advantages of this migration for Wyndham properties and their day by day operations. “For example, service desk interactions have decreased by 50% in comparison with the legacy system after simply 30 days of adoption. Moreover, by equipping our housekeeping with cellular options, we’ve elevated clear room availability for visitors by as much as 15%. We’ve additionally streamlined the reservation supply and modification course of by integrating a single supply of stock that mixes Channel Reservations and Property Administration Programs. This not solely improves visitor experiences but additionally reduces IT help burdens,” he defined.
The extraordinary success of the venture was made doable by a number of strategic initiatives and the deep collaboration between Sabre and Wyndham. Key initiatives included a significant improve in system infrastructure that expanded day by day migration capability from 15 to 35 properties. Moreover, the introduction of a brand new course of for discrepancy reporting eradicated the necessity for preliminary dry runs, thereby dashing up the method and decreasing potential downtimes.
“This venture was about way more than simply technical migration; it was about remodeling the operational spine of hundreds of resort properties to higher meet the wants of at this time’s hospitality market,” mentioned Gene Guhne, SVP & International Managing Director, Enterprise Gross sales at Sabre Hospitality. “The size of what we’ve achieved—when it comes to each numbers and the velocity of implementation—units a brand new benchmark for the business.”
