NEW YORK (October 29, 2024) – SevenRooms, the main CRM, advertising and operations platform for the hospitality business, at this time introduced its strategic partnership with Curator Lodge & Resort Assortment (“Curator”), a definite assortment of greater than 100 impartial inns and resorts throughout the USA. This collaboration expands the alternatives for Curator’s member inns, enabling them to boost visitor experiences whereas driving income progress and price financial savings.
Via this partnership, SevenRooms turns into a most popular vendor inside Curator’s complete expertise stack of hospitality options. Vetting expertise that greatest serves the wants of impartial inns, Curator provides members optionality in deciding on instruments that improve their operations, versus counting on one-size-fits-all options. Curator members can now entry SevenRooms at most popular pricing, guaranteeing that every property can leverage the cutting-edge expertise to seize beneficial visitor knowledge, drive repeat enterprise via superior advertising instruments, and optimize their operations. Via SevenRooms’ highly effective CRM and advertising suite, hyper-personalized campaigns are mechanically created throughout e-mail, textual content, and different advertising channels, resulting in elevated visitor engagement, improved loyalty, and elevated income and profitability.
“Unbiased inns face distinctive challenges in at this time’s aggressive market, and our partnership with Curator Lodge & Resort Assortment is designed to empower these properties to thrive,” mentioned Joel Montaniel, CEO of SevenRooms. “By offering a platform that will increase income and profitability mechanically, we assist operators of all sizes – whether or not luxurious resorts or boutique city properties – develop relationships with visitors, combine with the lodge tech stack seamlessly, and streamline operations. This allows impartial inns to compete extra successfully whereas delivering personalised visitor experiences at scale. Our expertise may also assist Curator properties supply one-of-a-kind experiences at their locations the world over, resulting in loyal visitors that may return extra typically.”
Curator’s impartial inns and resorts will profit from SevenRooms’ skill to personalize each step of the visitor journey, from reservations to occasions and experiences to operations and advertising. The platform’s subtle knowledge seize capabilities allow inns to grasp and anticipate visitor preferences, making a extra participating and memorable expertise that encourages repeat enterprise. For luxurious properties like LaPlaya Seaside & Golf Resort or 1 Lodge San Francisco, this expertise has confirmed important in driving eating site visitors and rising profitability of their F&B retailers. Each bigger resort property teams and smaller city boutiques can equally leverage SevenRooms to optimize visitor engagement and enhance income efficiency.
“SevenRooms empowers lodge groups to raise the visitor expertise via its superior knowledge capabilities, strong advertising and loyalty instruments, and seamless integrations,” mentioned Brent Hayhurst, Vice President of Program Improvement at Curator Lodge & Resort Assortment. “Our members can now profit from a platform that allows personalised engagement and enhances visitor loyalty, whereas profiting from unique worth, making it a wise all-around funding for his or her operations. This partnership aligns completely with our mission to deliver the very best expertise options to our impartial properties, serving to them keep aggressive and worthwhile.”
SevenRooms’ key differentiator lies in its complete CRM and visitor engagement capabilities, which permit inns of each measurement and scale to seize and make the most of knowledge throughout all the visitor journey – from reservations and occasions to advertising and operations. This deeper personalization and integration with different methods in a lodge’s tech stack permits them to boost visitor experiences and drive repeat enterprise extra successfully than extra reservation-focused platforms.
“We selected SevenRooms as a result of it permits us to attach with visitors on a deeper degree,” mentioned Kendall Hanson, Director of Operations at 1 Lodge San Francisco. “Whether or not reserving a restaurant reservation or a novel expertise at our property, the information we seize via the platform permits us to ship personalised experiences that hold visitors coming again. The analytics from SevenRooms are unmatched in comparison with different CRMs. Hospitality is at all times high of thoughts for us, and SevenRooms helps us execute high-touch experiences for each visitor.”
For extra data on how SevenRooms might help your lodge’s meals and beverage retailers improve visitor expertise and engagement, go to www.sevenrooms.com.
