GuestRevu is happy to disclose the shortlisted properties for the 2024 GuestRevu GREAT Awards, celebrating the GREATest motels and guesthouses from around the globe. Following the evaluation of over 70,000 on-line visitor critiques of motels from greater than 55 international locations worldwide, we’ve recognized properties that persistently ship excellence in service, visitor expertise and satisfaction.

This yr, shortlisted entrants, sponsors and main minds within the hospitality {industry} will rejoice and recognise one of the best in international hospitality at two splendid occasions. The primary awards night, at which the winners within the Europe and Americas & APAC classes can be introduced, can be held on 6 November throughout WTM London at Tapa Tapa Wine Bar.

Because of the overwhelming international response to the decision for entries, the organisers have expanded the awards programme this yr to incorporate a second awards night to be held on the finish of January in Cape City to recognise prime motels in Africa.

Each occasions will function panel discussions, talks, canapes, drinks and dwell music befitting of a celebration of the very GREATest in guest-rated excellence in lodging and journey.

“These awards are distinctive in that they’re solely decided by visitor suggestions, making the outcomes really reflective of remarkable service. Now that we’re in our second yr of the GREAT Awards we noticed an incredible response from each previous entries and new hoteliers who had been trying to see how they measure up” says GuestRevu founder Chris Alexandre.

2024 GREAT Awards Shortlist

GREATest in Africa

<20 Rooms

  • 138 Marine Beachfront Guesthouse (Hyperlink) 
  • Agulhas Ocean Home (Hyperlink)
  • Cape Most interesting Visitor Home positioned in De Waterkant (Hyperlink) 
  • Fleur du Soleil Luxurious Guesthouse (Hyperlink)
  • Knysna Elephant Park (Hyperlink)
  • Ocean Vista Boutique Visitor Home (Hyperlink)
  • Pamarah Lodge (Hyperlink)
  • The Feather Hill Boutique Resort (Hyperlink)
  • The Potting Shed Lodging (Hyperlink)
  • Wielewaal Bush Lodge (Hyperlink)

20-49 Rooms

  • aha | Shepherd’s Tree Recreation Lodge (Hyperlink)
  • Bonne Esperance Visitor Home (Hyperlink) 
  • Buffelsdrift Recreation Lodge (Hyperlink)
  • Backyard Route Recreation Lodge (Hyperlink)
  • Residence Suite Lodges Rosebank (Hyperlink)
  • Residence Suite Lodges Sea Level (Hyperlink)
  • Residence Suite Lodges Station Home (Hyperlink)
  • Kruger Shalati (Hyperlink)
  • The Marine Hermanus (Hyperlink)

50-99 Rooms

100+ Rooms

GREATest in APAC & The Americas

<50 Rooms 

  • Craigleith Manor Mattress and Breakfast (Hyperlink)
  • ITH Los Angeles Seashore Hostel (Hyperlink)
  • ITH San Francisco Pacific Tradewinds Hostel (Hyperlink)
  • ITH Santa Barbara Seashore Hostel (Hyperlink)
  • Superior Keep Resort (Hyperlink)

50+ Rooms 

GREATest in Europe

<20 Rooms

  • Brooklands Visitor Home (Hyperlink)
  • Bryn Woodlands Home (Hyperlink)
  • Burnside Cottage B&B (Hyperlink)
  • Elton Visitor Home (Hyperlink)
  • Greystoke Home (Hyperlink)
  • Haven Cottage Mattress & Breakfast (Hyperlink)
  • Lion Home Mattress & Breakfast with Restaurant (Hyperlink)
  • New Corridor Financial institution (Hyperlink)
  • The Auld Kirk B&B (Hyperlink)
  • The Wayside and Whisky Barn (Hyperlink)

20-49 Rooms

  • China Fleet Nation Membership (Hyperlink)
  • Cliveden Home (Hyperlink)
  • Feversham Arms Resort & Verbena Spa (Hyperlink)
  • Resort Angelo d’Oro (Hyperlink)
  • L’oscar London (Hyperlink)
  • The Belmore at Sale (Hyperlink)
  • The Borrowdale Gates Resort (Hyperlink)
  • The George Resort, Dorchester-on-Thames (Hyperlink)
  • The Pheasant Resort, Holt (Hyperlink)

50-99 Rooms

  • Absolute Resort Limerick (Hyperlink)
  • Belmore Courtroom & Motel (Hyperlink)
  • Granville Resort (Hyperlink)
  • Kronwell Brasov Resort (Hyperlink)
  • Manor Home Nation Resort (Hyperlink)
  • Monart Vacation spot Spa (Hyperlink)
  • Porto Mykonos Resort (Hyperlink)
  • Roomzzz Aparthotel – York (Hyperlink)
  • The Carlyon Bay Resort (Hyperlink)
  • The Imperial Resort Barnstaple (Hyperlink)
  • Lakeside Resort & Leisure Centre (Hyperlink)

100+ Rooms

GREATest Meals & Beverage Institution

The shortlist for the GREAT Awards has been decided primarily based on publically accessible on-line critiques of taking part motels from the three greatest on-line visitor overview sources: Google Evaluations, Reserving.com and Tripadvisor, which had been collected and consolidated utilizing GuestRevu LITE, the free model of GuestRevu’s award-winning status administration software program for motels. This ensures equity, transparency, and neutral outcomes, and makes the awards an genuine reflection of the standard of service and visitor experiences at every nominated venue.

To make sure objectivity, equity, and transparency, the Resort Administration College of Stenden South Africa oversaw the information assortment and overview for the GREAT Awards. Dr Wouter Hensens, Government Dean of Stenden South Africa, was instrumental in making certain that applicable educational rigour was utilized to the evaluation of the information. As co-author ofThe Good, The Unhealthy, and The Emoji Mastering the Artwork of Evaluation Information, Dr Hensens is uniquely positioned to know the information illuminated within the 1000’s of critiques collected in the course of the GREAT Awards.

“During the last decade, on-line visitor critiques have had an growing affect on the worldwide hospitality {industry},” asserts Dr Hensens. “They’ve made it simpler for customers to entry details about hospitality companies, and this elevated transparency has empowered customers to make extra knowledgeable choices primarily based on suggestions from different visitors.”

On the subject of the method, Dr Hensens was tasked to make sure that the information assortment and interpretation had been honest and constant: “Now we have paid specific consideration to the variety of critiques and the weighting of critiques as they had been sourced from completely different platforms. Having reviewed the information I imagine that these awards straight mirror the appreciation of the visitors which have stayed in these properties and thus their genuine voice.”

“Primarily based on our intensive expertise analysing visitor critiques, we’ve come to know {industry} benchmarks,” says Chris Alexandre, GuestRevu’s founder and CEO. “Nonetheless, this yr’s GREAT Awards contestants have surpassed expectations. Following on from final yr’s unbelievable outcomes this yr’s opponents appear to have pulled out the entire stops. Their distinctive overview scores are a testomony to their dedication and dedication to delivering excellent visitor experiences.”

Representatives from the shortlisted motels are invited to attend the glamorous GuestRevu GREAT Awards night at Tapa Tapal in London on 6 November 2024. Due to sponsorship by industry-leading hospitality know-how suppliers Hop and {industry} physique HOSPA, the awards ceremony guarantees to be a spectacular and unforgettable event. It’s a night time for the lodge {industry} to return collectively, rejoice their successes, and honour the excellent efforts of hoteliers who’ve earned the belief and loyalty of their visitors.

About GuestRevu
GuestRevu helps hospitality professionals to hearken to, be taught from and earn from their visitors by enabling them to leverage the facility of their visitor knowledge to construct lasting loyalty and drive income. GuestRevu’s mission is to offer hospitality professionals award-winning instruments that they will use day by day to develop a guest-centric tradition, optimise their visitor expertise, and the operating of their enterprise and, in the end, drive income utilizing on-line surveys and status administration. GuestRevu provides native help in South Africa and the UK and is a Tripadvisor Platinum Evaluation Assortment Accomplice.

About Stenden College
Stenden South Africa is a Non-public Greater Training Establishment and a global campus of NHL Stenden College of Utilized Sciences in The Netherlands.  It has constructed a status for providing premium greater training to the African market and being a robust catalyst to its surrounding communities while offering internationalisation alternatives for a whole lot of European college students yearly. Its BCom Hospitality Administration programme enjoys benchmark standing on the African continent whereas its BBA Catastrophe Aid Administration has opened a novel pathway to feed the Catastrophe Administration sector with much-needed professionals who can hit the bottom operating. Stenden South Africa’s credo of Unleashing Potential is seen within the distinctive profession paths of its graduates.

About HOSPA
HOSPA is the affiliation serving to hospitality’s specialist leaders to develop their careers and community, in addition to preserve updated with {industry} traits and developments. HOSPA provides a large and rising vary of alternatives for members, from networking conferences and webinars which handle particular matters to intensive skilled improvement programmes and the newest {industry} knowledge disseminated by a wide range of mediums.

About Hop
Hop is a cloud-based property administration resolution for the hospitality {industry}, together with impartial motels, lodge teams and self-catering lodging and supplies options globally, Hop provides a Channel Supervisor, fee FREE Reserving Engine, Property Administration instruments similar to a Housekeeping module, real-time Income Administration, Occasion Administration, CRM and lots of different hospitality service integrations similar to Epos, Locks, TV’s and Accounting Software program.


This publish initially appeared on the GuestRevu weblog right here and is reproduced with their permission.



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